1. Information We Collect
We may collect information that you voluntarily provide when you contact us or request our services, including your name, phone number, email address, vehicle information, pickup or service location, destination or towing location, details about the roadside assistance service you require, and other information you choose to provide.
We may also automatically collect limited technical information when you visit our website, such as IP address, browser type, device type, pages visited, date and time of your visit, referring website, and general website usage information.
2. How We Use Your Information
We may use information we collect to respond to inquiries and service requests; provide towing and roadside assistance services; contact you regarding requested services; provide estimates and dispatch information; coordinate vehicle pickup and delivery; improve our website and services; maintain business records; prevent fraud or misuse; and comply with applicable legal and regulatory requirements.
3. Service Locations
Priceless Road Side Assistance provides roadside assistance and towing services in areas including Surrey, Langley, Maple Ridge, and surrounding areas in British Columbia.
4. Phone and Email Communications
If you contact us by phone, email, or another communication method, we may retain the information you provide in order to respond to your request and provide the requested service.
Phone: 236-380-0050
Email: towingpriceless@gmail.com
5. Sharing of Information
We do not sell or rent your personal information. We may share information when reasonably necessary to provide requested services, work with service providers supporting our website or business operations, process payments or service-related transactions, comply with legal obligations, respond to lawful requests from authorities, or protect our rights, property, customers, or business.
6. Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve functionality, and evaluate marketing performance. You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Third-Party Services
Our website may contain links to or use services provided by third parties. These third parties may collect or process information according to their own privacy policies. We are not responsible for the privacy practices of third-party websites or services that we do not control.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no website or electronic transmission can be guaranteed to be completely secure.
9. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
10. Your Privacy Rights
Depending on applicable privacy laws, you may have rights regarding your personal information, including the right to request access to personal information we hold about you, request correction of inaccurate information, ask questions about how your information is collected or used, and request deletion where legally permitted. To make a privacy-related request, contact us using the information below.
11. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for marketing purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or legal requirements. Any updated version will be posted on this page with a revised Effective Date.
13. Contact Us
Priceless Road Side Assistance
Phone: 236-380-0050
Email: towingpriceless@gmail.com
Service Area: Surrey, Langley & Maple Ridge, BC